What Is ManyChat Used For?

Introduction

When it comes to the chatbot office you will find so many options there that it can be easy to get lost in the labyrinth. However, when a product or service stands out and is the talk of the town then you know it is doing something special. One such phenomenon is the ManyChat chatbot software, one of the biggest chatbot software in the world that continues to gain immense attention and popularity.

It has changed the game for many businesses allowing them easier and quicker access to having a well-structured chatbot so they can communicate with their customers or clients. 

Today we will dive deep into what it is, how it works, all its benefits and everything you might want to you. So let’s begin and find out all that ManyChat has to offer. 

ManyChat-What Is It?

Before diving in head first to discuss the endless benefits of ManyChat and how it works in making a business successful, you need to understand what’s ManyChat in the first place. 

Simply put, ManyChat is among the best tools that help you in creating and embed a live chat system in your social media platform or your blog. The software enables you to not only create a live chat system with your online community but you can have many other advantages.

You can create chat rooms, successfully market and promote your product and have questions to get some consumer feedback. You can also take things further and promote some contests or giveaways, perform important surveys and have polls etc.

All this can be great for sales, marketing and offering the customers the support they need. It will take all the hassle out of having the customer wait for a staff member to answer the simplest of queries when AI can take over these things in a much smoother way. 

Not only is the tool super easy to use, but it also enables you to develop entire bots with ManyChat’s visual tool like its Flow Builder where you have various ways to make a chat box and get those people into the Messenger Bot.

Manychat Features

Below we will take a quick look at some of the notable features of ManyChat that render it so popular.

Automated and Personalized Messages

Who doesn’t want their clients or customers to feel special and attended? The true success of a business is to keep their customer first. You can utilize automated messages for sending out content or any offers to customers. However, instead of generic content, you can tailor it to your customer’s interests.

Customizable Templates

Customization is key and ManyChat knows that well. It allows you to create bot templates for customized messages so you don’t have to feel stuck with a general and boring design layout. 

Social Media Integration

Integrating the bot with social media is also simple because it allows quick integration with the platform of your choice: Facebook, Instagram, WhatsApp, Telegram, etc. You don’t have to go through endless steps to make it happen. This helps businesses to reach a wider audience. 

ManyChat Reviews

For businesses that seek reviews and testimonials for their services, the ManyChat Review feature can come in handy and help them in developing a better reputation for their services as happy customers can easily leave their positive reviews.

What Is ManyChat Used For?

If you are wondering what does ManyChat do and what it is used for then we are here to explain. As ManyChat is a chatbot software, it allows businesses to have easy communication with their customers. As the e-commerce world expands and progresses, people seek new and improved ways to ensure their customers can reach out to them and chatbots like ManyChat are the answer to that. 

Chatbots will help in enhancing customer experience dramatically while also enabling a streamlined interaction between the services a business offers and the consumer. Therefore you can say that ManyChat is great for marketing as well as support. ManyChat can also be used to help the business in cutting back on their customer services cost by reducing the staff needed for managing the customers. It just makes things easier and quicker. 

Businesses that have learned to operate chatbots like ManyChat the right way and understood the true essence of it have benefitted majorly. When utilized properly and with the utmost care, ManyChat can easily upscale a business’ presence. Moreover, small businesses utilize such bots for starting discussions or to simplify customer service and increase engagement.

Owing to the latest advancements and AI with machine learning, how ManyChat works is that it begins gathering and processing information about users like their interests, preferences, and all of the stuff that can allow the chatbot to respond to the customer in the best and most satisfactory way. 

ManyChat Benefits

Now let’s get to the good stuff and talk about some benefits of ManyChat that add to its appeal. 

Simple and Clean Interface

ManyChat understands well that keeping things clean and succinct will allow the users to have a better experience and its interface is proof of that. The dashboard is very clean and has a menu on the left area with various options. A simple dashboard means it is very easy to navigate and understand and users get the gist quickly allowing them to quickly and effectively get to work. 

There are so many amazing software that make things so complicated that it becomes very difficult for the user to understand how to perform even a basic task. 

Mass Promotional Material Made Easy

Sometimes simplest things can be baffling and sending you mass promotional content may sound simple but it is very daunting. You want some work efficiency but on the other hand, you want to ensure everything will go where it needs to. ManyChat can help with that majorly. Using the ManyChat software, businesses can not only create groups swiftly but they can also send them simultaneous messages. 

This eradicates the need of sending individual messages and spending hours on a task that can be done in mere minutes. Furthermore, you can send messages to different people at the same time by utilizing the software’s “Add” button and attaching whatever you want to those messages with just one click. 

Great Facebook Messenger

As the biggest social media platform, Facebook is at the core of it all for business success. You can send out messages, collect your leads and even deliver personalized messages to the customers with ManyChat. 

Facebook Messenger happens to be a preferred platform for billions and you will be happy to know that Facebook is an official partner of ManyChat. This makes the software one of the best platforms for Facebook marketing. 

Outperforming your competition is no longer a pipe dream and you can also build good and lasting customer relationships while amplifying your credibility and success. 

For those in the e-commerce world, Facebook Messenger is undeniably the future of customer service. 

Better Performance

You can only understand how to improve your performance when you can find out where you are lacking or what needs to be amplified. One of the biggest benefits of ManyChat is that it offers its users some really good insight reports and shows them the metrics. This way you can gain some highly valuable and important insights into how your bot is faring and what is the performance level. Your bot’s 

This can help businesses further strengthen their marketing strategy by getting a holistic and detailed view of what they are doing. You will uncover where you are standing so you can move forward easily to where you desire. The software gives you all the data on different metrics of your choosing in mere seconds with some clicks getting you on the right path to success.

Great Customer Support

When a business wants to treat their customers with the utmost respect and attention they know that they have to make the customer support service flawless. With ManyChat, customers can reach out to businesses with their queries or any issues they are having and don’t have to wait for hours to get answers. ManyChat offers 24/7 super friendly and very fast customer support. You will come across many businesses where customers will be majorly frustrated because they received no response from the support team, this can be detrimental to a business. 

Manychat Free vs Pro- Everything to Know

Now we come to the most important part of our article, telling you all about the ManyChat Free vs Pro showdown and why you need to opt for the pro program.

ManyChat has two pricing plans, one is the free one and the other is the Pro. Naturally, many are inclined to opt for the free one because it gives the services without charging anything. However, in ManyChat, going Pro has much more advantages and offerings. 

While the free version would be entirely free, you are bound to be missing out on so many of the pro features and the Growth Tools that are waiting for you there. The pro version takes things to a whole different level and is amazing. 

What’s the Difference?

The free version is lifetime gratis and offers you a limit of 1000 contacts. Once you cross this threshold, you can no longer send messages to your contacts via the Live Chat, configured automation or the Broadcasts. Moreover, you do not get any options like integration, notifications, paid messages, message tags etc. So you see, there is so much you are not experiencing when you are only opting for the free plan. 

Now when it comes to the Pro plan, get ready to get your mind blown away. Not only do you have unlimited contacts, but you can also have complete and unbound access to whatever amount of sequences you desire. You get the Growth Tools with no bounds and they will not have any kind of branding. The best part however is how you can freely and easily use the customs fields, tags and the integration feature. 

The Pro version also allows you full access to email and SMS channels so you can reach your audience through the channels they prefer and make them feel special. Not only that you can keep growing your audience and not let anything restrict or hinder your ways as you get the unlimited tools that help you segment plus personalize your messages better with tags. 

Moreover, you get the ads to access Facebook ads and the checkbox widget. You can smoothen the operations by collaborating with your team members and having everyone involved for better work efficiency thanks to the unlimited user seats ManyChat pro offers per account. 

Keywords are important when you wish to reach the right audience and the Pro version will allow you to customize keyword triggers so you can attract and grow more audience. The best part is that it will be all unlimited! 

You can also build the advanced automation thanks to the Smart Delay, Condition Blocks and DevTools which incorporate External Request, ManyChat API and the Dynamic Block as well as free and complete access to the ManyChat Pixels. 

These things are just the tip of the iceberg, the Pro version is one a whole another level of flexibility, customization, compatibility and maximum functionality. Investing a little in ManyChat Pro will bring you many benefits and good ROI. Thanks to the ManyChat Referral Program, you can go and sign up for their Pro version with my affiliate link.

FAQs

Is ManyChat Free?

It only offers a free version with very limited options.

What is ManyChat Pro Pricing?

It will depend on your active subscribers. Up to 500 subscribers, $10, up to 1000 it will be $15, and up to 2500, the Pro costs $25 and that’s how it goes. You can check the full prices here. 

What is ManyChat WhatsApp Pricing?

You will get a limited WhatsApp for Free version but you will need the Pro version for complete access and pricing will depend on the country. More here.

Conclusion

There you have it, folks, everything to know about the software known as ManyChat. We hope this article helps you learn about all the aspects of this chatbot phenomenon and why you need the Pro version so you can use it to take your business to new heights. With e-commerce taking over, ManyChat is a need for businesses. 

Click Here To Sign Up For Manychat

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